1 reviews | Active since Sept 2018
Repair on Genesis Hausmeister
Bought mine in 2012...with a 5 year guarantee. I am the only one using it. It started giving suction trouble this year Feb 2018. I have taken it to the Secunda Verimark twice. Not under guarantee anymore even now that if that has been changed to 3 years?! I paid service first time nothing improved. Second time they " replaced the PC board" which I agreed to pay again because the machine was so expensive. With collection the cost was R10 for replacing a doorgrid...which by the way was still broken - proof on the machine???? I left without paying.Invoice had no show of a pc board even after the technician phoned me to confirm this for R300??When I asked if it was replaced... they said yes?Then why only R10? when asked to send or see old board - no reply. Disgrace to pay so much for a machine with no after sales or service team?
Dear Corlia Botha
Thank you for taking the time to raise your concern on Hellopeter
This response serves as confirmation that your query has been received. It has been tasked to the relevant division to follow up and assist.
Kind Regards
Verimark team
Dear Corlia Botha
Thank you for taking the time to raise your concern on Hellopeter
This response serves as confirmation that your query has been received. It has been tasked to the relevant division to follow up and assist.
Kind Regards
Verimark team
Thank you for taking the time to share your positive experience on hello peter
Verimark prides itself in offering quality products together with excellent customer service
Thank you for your support. Should you require any further assistance please do not hesitate to contact us directly on ***and one of our friendly customer care consultant will assist you. Kind regards Verimark team
Thank you for taking the time to share your positive experience on hello peter
Verimark prides itself in offering quality products together with excellent customer service
Thank you for your support. Should you require any further assistance please do not hesitate to contact us directly on ***and one of our friendly customer care consultant will assist you. Kind regards Verimark team