Refund

I had purchased a vacuRobot on the 7th of January 2026 which I later returned on the 10th of January 2026 as their policy allows me to. Cancellation has only processed days later and that too I had to follow up on in order for it to be done. Till today I’m still calling their head office requesting for confirmation that the order has been cancelled and sent to pay just now so o can get my refund but both the verimark and pay just now are giving me the run around. Just today I’ve called more than twice at customer care and still it’s a” she said “ situation. Mind you I’m just a pregnant lady who wanted to buy a gadget that would make my life easier.Little did I know I’d be stressing about getting my money back from both verimark and PayJustNow. My thing is all of a sudden one is blaming the other and I need to be doing the run around following up from both ends with no paperwork as I’ve asked numerous times before.