****** manager with a disrespectful attitude

I called verimark customers care Thursday afternoon to claim guarantee on my bauer eco pan that not non-stick anymore. They told me to take the pan to a Verimark direct store and i took it to verimark in New market Alberton. The lady assisting me was very nice. Then came the manager who so rudely interrupted us because he didn't agree with what customer care was saying. He came off as rude and very disrespectful. Even refused to acknowledge his terrible customer service. The manner in which he was addressing me was so ****** and uncalled for. I will never buy from verimark new market again....