1 reviews | Active since Jun 2018
Problematic Vacuums from this Brand!!
I purchased a minimax that gave me endless issues in a space of 2months, keeping in mind that it was hardly used!I then managed to exchange and took a multi vortex vacuum which i purchased in Feb .. in May as I used it, it switched off , switched on for about a minute then never came back on. I took it in to verimark Hillcrest they sent it in for an assessment and was "serviced". 2 weeks later and it does the same thing! I am extremely disappointed in the verimark brand as both the vacuums I purchased from them as been complete useless as I use my vacuum probably once a week and with in 3 months it gives me issues!I am now sitting with a multi vortex that i spent R1100 for that doesnt work and If i call in they will just say send it for an assessment & no refund can be given after 14 days ! Firstly that is not only time consuming but also pretty annoying for a product that claims to last well. They are clearly a brand that should not manufacture vacuums as the vacuums they manufacture are problematic!
Thank you for informing us of your disappointing experience with a recent purchase of our products , please accept our sincere apologies for the disappointment and inconvenience caused. Good quality and best value are a high priority and it is important to know when a purchase has fallen short of our high standards.
Please take the product to your nearest Verimark store for an assessment, and ask them to book it back to our Head Office so that we can ascertain what the problem is. Once we get the product back to our Head Office we can give you feedback regarding your query on this item. It would be easier if you could book it in at a Verimark store
Could you perhaps advise when you will be going to the store so I can have an idea of when to look out for your units?
We appreciate the trouble you went to bring this matter to our attention. Through your feedback we are able to identify and rectify problems and we thank you for taking the time to give us your feedback. Please ask the store to mark it for the attention of our supervisor Patricia.
If you require further information to hesitate to contact us directly.
Kind regards
Thank you for informing us of your disappointing experience with a recent purchase of our products , please accept our sincere apologies for the disappointment and inconvenience caused. Good quality and best value are a high priority and it is important to know when a purchase has fallen short of our high standards.
Please take the product to your nearest Verimark store for an assessment, and ask them to book it back to our Head Office so that we can ascertain what the problem is. Once we get the product back to our Head Office we can give you feedback regarding your query on this item. It would be easier if you could book it in at a Verimark store
Could you perhaps advise when you will be going to the store so I can have an idea of when to look out for your units?
We appreciate the trouble you went to bring this matter to our attention. Through your feedback we are able to identify and rectify problems and we thank you for taking the time to give us your feedback. Please ask the store to mark it for the attention of our supervisor Patricia.
If you require further information to hesitate to contact us directly.
Kind regards