HP
Heleen P
1 reviews | Active since Dec 2016
17 Dec 2022, 12:57
Poor service
I have been trying to get a plastic cup for my mini max for 6 months. I ordered it from Woodlands Verimark in July 2023. I have been to Menlyn approx 3 weeks ago and still nothing. I contacted Verimark vi what's spp ten days ago and they have stock. But I still don't have the cup. I'm ready to take the product back because your promise that spares are available is not valid.
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Replies (2)
Verimark's replyOfficial
17 Dec 2022, 13:20Verimark's reply17 Dec 2022, 13:20
Official
Verimark's replyOfficial
19 Dec 2022, 11:31Hi Heleen
Our sincere apologies for the experience in our Woodlands store. Verimark does not support this type of behavior under any circumstances, we have escalated the matter to the relevant manager and all parties will be dealt with internally
We are glad to notify you that stock has been allocated to our Verimark store in Woodlands, stock will be delivered this week , the stock will contact you once received
Kind regards
Verimark team
Our sincere apologies for the experience in our Woodlands store. Verimark does not support this type of behavior under any circumstances, we have escalated the matter to the relevant manager and all parties will be dealt with internally
We are glad to notify you that stock has been allocated to our Verimark store in Woodlands, stock will be delivered this week , the stock will contact you once received
Kind regards
Verimark team
Verimark's reply19 Dec 2022, 11:31
Official
Hi Heleen
Our sincere apologies for the experience in our Woodlands store. Verimark does not support this type of behavior under any circumstances, we have escalated the matter to the relevant manager and all parties will be dealt with internally
We are glad to notify you that stock has been allocated to our Verimark store in Woodlands, stock will be delivered this week , the stock will contact you once received
Kind regards
Verimark team
Our sincere apologies for the experience in our Woodlands store. Verimark does not support this type of behavior under any circumstances, we have escalated the matter to the relevant manager and all parties will be dealt with internally
We are glad to notify you that stock has been allocated to our Verimark store in Woodlands, stock will be delivered this week , the stock will contact you once received
Kind regards
Verimark team