Poor service

I purchased a Cyclone vac from Verimark, after 13 months the machine packed up, I took it in and was told that the motor needed to be replaced aswell as the filter. The repairs would cost x amount....I paid for the repairs and collected the machine in this year...Guess what, it is doing the same thing again!!!!!!<br> <br> I sent an email to Verimark through their site, and it gave me a screen that said a person from their contact centre would get in contact with me......4 days later I phoned them!!!!!<br> <br> I live in Benoni, and was then told by the person that I need to take the machine to SPRINGS......does she have any idea how far Springs is from Benoni<br> <br> No I must take off from work, use my time and my petrol to help Verimark fix their problem...terrible service!!!!!!