Poor Poor Poor Quality

<p>Exhausted of having my mop brake every few months.</p> <p>I have bought 2 mops this year in a period of 6 months.</p> <p>The first mop was returned by a family member to the Verimark section in Makro in Silverlakes.</p> <p>Your Verimark staff at that Makrois rude and pathetic.</p> <p>Your staff had my family member in tears with the way that they treated her. They would not replace the mop - i eventually had to phone Verimark head office who then confirmed that the mop can be replaced if it brakes within a year.</p> <p>Eventually I got the second mop which has now broken because of poor and pathetic quality. I refuse to deal with the Verimark staff at Makro.</p> <p>I trust that you will be able to assist me accordingly and timeously as I can not continue with a dirty floor.</p>