JB
JP B
1 reviews | Active since Nov 2013
07 May 2023, 16:31
Poor customer service
Purchased a Verimark vacuum cleaner from Makro Centurion. The product gave some issues and was returned to Makro to be looked at. It has been over 4 weeks now and nothing has been done about, just that there will be more delays. Please sort this out ASAP or refund my money.
Helpful (0)
Replies (3)0
Replies (3)
Verimark's replyOfficial
08 May 2023, 07:54Hi JP Blignaut
Thank you for taking the time to raise your concern on Hellopeter.com.
I would like to see how we can resolve this matter for you without causing you any further frustration.
Can you kindly advise me of the following:
What is the repair number ?
Which vacuum cleaner are you referring to?
What is the date of purchase?
Do you have the proof of purchase?
I await your response herein in order to assist you accordingly.
Kind regards
The Verimark team
Thank you for taking the time to raise your concern on Hellopeter.com.
I would like to see how we can resolve this matter for you without causing you any further frustration.
Can you kindly advise me of the following:
What is the repair number ?
Which vacuum cleaner are you referring to?
What is the date of purchase?
Do you have the proof of purchase?
I await your response herein in order to assist you accordingly.
Kind regards
The Verimark team
Verimark's reply08 May 2023, 07:54
Official
Hi JP Blignaut
Thank you for taking the time to raise your concern on Hellopeter.com.
I would like to see how we can resolve this matter for you without causing you any further frustration.
Can you kindly advise me of the following:
What is the repair number ?
Which vacuum cleaner are you referring to?
What is the date of purchase?
Do you have the proof of purchase?
I await your response herein in order to assist you accordingly.
Kind regards
The Verimark team
Thank you for taking the time to raise your concern on Hellopeter.com.
I would like to see how we can resolve this matter for you without causing you any further frustration.
Can you kindly advise me of the following:
What is the repair number ?
Which vacuum cleaner are you referring to?
What is the date of purchase?
Do you have the proof of purchase?
I await your response herein in order to assist you accordingly.
Kind regards
The Verimark team
JB
JP B's updateReviewer Update
08 May 2023, 08:05It was Genesis 5-1 Cordless Turbovac. I don’t have all the details as it has been handed to Makro Centurion. The product is less than a year old.
It is simple getthe person in charge of that area to pick up the phone and call Makro Centurion and sort it out
It is simple getthe person in charge of that area to pick up the phone and call Makro Centurion and sort it out
JB
JP B's update08 May 2023, 08:05
Reviewer Update
It was Genesis 5-1 Cordless Turbovac. I don’t have all the details as it has been handed to Makro Centurion. The product is less than a year old.
It is simple getthe person in charge of that area to pick up the phone and call Makro Centurion and sort it out
It is simple getthe person in charge of that area to pick up the phone and call Makro Centurion and sort it out
Verimark's replyOfficial
08 May 2023, 08:31Hi JP
Thank you for your feedback
We will investigate and revert back
Kin regards
The Verimark team
Thank you for your feedback
We will investigate and revert back
Kin regards
The Verimark team
Verimark's reply08 May 2023, 08:31
Official
Hi JP
Thank you for your feedback
We will investigate and revert back
Kin regards
The Verimark team
Thank you for your feedback
We will investigate and revert back
Kin regards
The Verimark team