SH
Stuart H
1 reviews | Active since Feb 2013
09 Aug 2019, 12:00
Pool Gobbler Socks
In early April 2019 I contacted Verimark to express my disappointment with the "life" of the "Pool Gobbler" socks. After many e-mails back and forth, and returning a sock that had developed holes within a week, I finally received a complimentary replacement pack of socks. Well done to Verimark for listening to a client complaint, but possibly the complaint investigation process could receive attention in order to hasten the resolution of the case. Thanks to Daryl (Office), Ipeleng (Rep) and Thembiso (Store manager) at Carnival Mall.
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Replies (1)Verimark's replyOfficial
11 Aug 2019, 18:37 Dear Stuart
Thank you for taking the time to share your positive experience on Hello Peter
Verimark prides itself in offering quality products together with excellent customer service
we are happy we could resolve the matter for you
Thank you for your support.
Should you require any further assistance please do not hesitate to contact us directly on **** *** *** and one of our friendly customer care consultant will assist you.
Kind regards
Thank you for taking the time to share your positive experience on Hello Peter
Verimark prides itself in offering quality products together with excellent customer service
we are happy we could resolve the matter for you
Thank you for your support.
Should you require any further assistance please do not hesitate to contact us directly on **** *** *** and one of our friendly customer care consultant will assist you.
Kind regards
Verimark's reply11 Aug 2019, 18:37
Official
Dear Stuart
Thank you for taking the time to share your positive experience on Hello Peter
Verimark prides itself in offering quality products together with excellent customer service
we are happy we could resolve the matter for you
Thank you for your support.
Should you require any further assistance please do not hesitate to contact us directly on **** *** *** and one of our friendly customer care consultant will assist you.
Kind regards
Thank you for taking the time to share your positive experience on Hello Peter
Verimark prides itself in offering quality products together with excellent customer service
we are happy we could resolve the matter for you
Thank you for your support.
Should you require any further assistance please do not hesitate to contact us directly on **** *** *** and one of our friendly customer care consultant will assist you.
Kind regards
