JV
Jean V
1 reviews | Active since Jun 2011
28 Jan 2025, 14:06
Pool Gobbler Pro - Terrible quality and spares not available
This must be the company with the poorest quality products ever and when one needs spares, they are nowhere to be found. Each year, I need to buy a replacement hose for my pool gobbler pro, but yesterday I wasted so much time and fuel and still could not find this spare part. This frustration could have been avoided, if the product was made with better quality materials. I went to Leroy Merlin, Game, Builders, Verimark, Pool and Pet Hyper and Checkers, no one had stock. Either its sold out because every person that has this product needed this spare or their reps are not doing a great job of replenishing stock into the stores.
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Replies (1)Verimark's replyOfficial
28 Jan 2025, 14:28Dear Jean,
Thank you for sharing your feedback with us. We are sorry to hear about the frustration you experienced while trying to find a replacement hose for your Pool Gobbler Pro.
Thank you for sharing your feedback with us. We are sorry to hear about the frustration you experienced while trying to find a replacement hose for your Pool Gobbler Pro.
Please note that accessories for our products, including replacement hoses, are only available at Verimark stand-alone stores. Retailers such as Leroy Merlin, Game, Builders, and others only stock complete units, not spare parts.
If you need further assistance, please email us at ***, and our sales team will gladly help you find what you need.
We apologize for the inconvenience and appreciate your understanding.
Kind regards,
The Verimark Team
The Verimark Team
Verimark's reply28 Jan 2025, 14:28
Official
Dear Jean,
Thank you for sharing your feedback with us. We are sorry to hear about the frustration you experienced while trying to find a replacement hose for your Pool Gobbler Pro.
Thank you for sharing your feedback with us. We are sorry to hear about the frustration you experienced while trying to find a replacement hose for your Pool Gobbler Pro.
Please note that accessories for our products, including replacement hoses, are only available at Verimark stand-alone stores. Retailers such as Leroy Merlin, Game, Builders, and others only stock complete units, not spare parts.
If you need further assistance, please email us at ***, and our sales team will gladly help you find what you need.
We apologize for the inconvenience and appreciate your understanding.
Kind regards,
The Verimark Team
The Verimark Team
