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Fiona R

1 reviews | Active since Jul 2019

10 Jul 2019, 07:42

PATHETIC CUSTOMER SERVICE

I have been without a vacuum cleaner since April. It has been sent to the technician 3 times with a waiting period of 21 days and everytime I have had to make contact to find out what the situation is and now my vacuum cleaner is being sent to Gauteng......I live in the Western Cape. This company has zero regard for the customer!!!!!

0
Replies (2)
Verimark
Verimark's reply17 Jul 2019, 10:19
Official
 Dear  Fiona 
  

Thank you for bringing this to our attention, our sincere   apologies for any inconvenience caused. 

Kindly refer to our email   correspondence for further assistance, 

Should you require any further assistance please do not hesitate to contact us directly on ***and one of our friendly consultants will be able to assist. 

Kind regards 

Best regards,