kM
karen M

1 reviews | Active since Nov 2016

10 Jun 2025, 11:41

Pathetic

My biggest regret is buying a vaccum from verimark. The sales pitch is amazing but the after sales and services are pathetic. Nobody wants to help, everyone passes the buck . Verimark takes your money but doesnt deliver on any of the promises made This company doesnt even deserve 1 star because even that 1 star rating is to high

0
Replies (1)
Verimark
Verimark's reply10 Jun 2025, 12:13
Official
Dear Karen, Thank you for bringing this to our attention. We sincerely apologize for the experience you’ve had – this is certainly not the level of service we strive to offer. We’d like to assist you further and resolve this matter as quickly as possible. Kindly provide us with the following details so we can investigate and escalate your case: 
  1. The model and name of the vacuum cleaner purchased
  2. The date and place of purchase
  3. Any reference or invoice number you may have received
  4. A brief description of the issue you're experiencing with the product
  5. Any communication you've had with our team so far (who you spoke to and when, if possible)
Once we have this information, we’ll be able to direct your concern to the right department and ensure you receive the support you deserve. Warm regards,
The Verimark Team