IH
Igsaan H
1 reviews | Active since Mar 2021
19 Mar 2021, 16:36
Patheic Service from VERIMAAK
Bought a genisis cyclone vac in Aug 2020. Machine stops working intermittently and when it does switch on its has a burning smell from the motor. There is supposed to be a 1 guarantee on the item which cost R1000. Im now being told, we will investigate the machine and let u know in 21days...WOW..WHEN I CALL HEAD OFFICR IM TOLD ITS LATE CALL BACK TUESDAY... SHOCKED ITS UNDER STATEMENT... IS THIS WHAT VERIMARK STANDS FOR...
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Replies (2)
Verimark's replyOfficial
24 Mar 2021, 13:01Good day Igsaan
Thank you for informing us of your disappointing experience with the recent purchase of one of our product Please accept our sincere apologies for the disappointment and inconvenience caused.Good quality and value are of great importance to us and we need to know when a product has fallen short of our customers’ expectations. We appreciate the trouble that you took to bring this matter to our attention. We can assure you that our products are manufactured under strict quality control procedures to satisfy our consumers Please provide the following details:
Verimark team
Thank you for informing us of your disappointing experience with the recent purchase of one of our product Please accept our sincere apologies for the disappointment and inconvenience caused.Good quality and value are of great importance to us and we need to know when a product has fallen short of our customers’ expectations. We appreciate the trouble that you took to bring this matter to our attention. We can assure you that our products are manufactured under strict quality control procedures to satisfy our consumers Please provide the following details:
- What is the repair number
- When did you hand in your Genesis Cyclovac Improved for repairs
- What date did you purchase your unit
- Do you still have the proof of purchase
Verimark team
Verimark's reply24 Mar 2021, 13:01
Official
Good day Igsaan
Thank you for informing us of your disappointing experience with the recent purchase of one of our product Please accept our sincere apologies for the disappointment and inconvenience caused.Good quality and value are of great importance to us and we need to know when a product has fallen short of our customers’ expectations. We appreciate the trouble that you took to bring this matter to our attention. We can assure you that our products are manufactured under strict quality control procedures to satisfy our consumers Please provide the following details:
Verimark team
Thank you for informing us of your disappointing experience with the recent purchase of one of our product Please accept our sincere apologies for the disappointment and inconvenience caused.Good quality and value are of great importance to us and we need to know when a product has fallen short of our customers’ expectations. We appreciate the trouble that you took to bring this matter to our attention. We can assure you that our products are manufactured under strict quality control procedures to satisfy our consumers Please provide the following details:
- What is the repair number
- When did you hand in your Genesis Cyclovac Improved for repairs
- What date did you purchase your unit
- Do you still have the proof of purchase
Verimark team
Verimark's replyOfficial
24 Mar 2021, 13:01Good day Igsaan
Thank you for informing us of your disappointing experience with the recent purchase of one of our product Please accept our sincere apologies for the disappointment and inconvenience caused.Good quality and value are of great importance to us and we need to know when a product has fallen short of our customers’ expectations. We appreciate the trouble that you took to bring this matter to our attention. We can assure you that our products are manufactured under strict quality control procedures to satisfy our consumers Please provide the following details:
Verimark team
Thank you for informing us of your disappointing experience with the recent purchase of one of our product Please accept our sincere apologies for the disappointment and inconvenience caused.Good quality and value are of great importance to us and we need to know when a product has fallen short of our customers’ expectations. We appreciate the trouble that you took to bring this matter to our attention. We can assure you that our products are manufactured under strict quality control procedures to satisfy our consumers Please provide the following details:
- What is the repair number
- When did you hand in your Genesis Cyclovac Improved for repairs
- What date did you purchase your unit
- Do you still have the proof of purchase
Verimark team
Verimark's reply24 Mar 2021, 13:01
Official
Good day Igsaan
Thank you for informing us of your disappointing experience with the recent purchase of one of our product Please accept our sincere apologies for the disappointment and inconvenience caused.Good quality and value are of great importance to us and we need to know when a product has fallen short of our customers’ expectations. We appreciate the trouble that you took to bring this matter to our attention. We can assure you that our products are manufactured under strict quality control procedures to satisfy our consumers Please provide the following details:
Verimark team
Thank you for informing us of your disappointing experience with the recent purchase of one of our product Please accept our sincere apologies for the disappointment and inconvenience caused.Good quality and value are of great importance to us and we need to know when a product has fallen short of our customers’ expectations. We appreciate the trouble that you took to bring this matter to our attention. We can assure you that our products are manufactured under strict quality control procedures to satisfy our consumers Please provide the following details:
- What is the repair number
- When did you hand in your Genesis Cyclovac Improved for repairs
- What date did you purchase your unit
- Do you still have the proof of purchase
Verimark team