TK
Tessa K
1 reviews | Active since Oct 2009
15 Sept 2015, 18:34
Over charge
Mr Mbanga sold me a charger for the price of a battery pack!! On the slip stands battery pack and it was a charger not in a box i thing it was secondhand!! Don't work on any of my shark sticks!! When i confront them new people again they said sorry it wont happen again!! What a satisfaction i get from that! Realy!!!
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Verimark's replyOfficial
16 Sept 2015, 15:44Hello telkom,
Thank you for your taking time to inform us about your complaint on Facebook.
As per our telephonic conversation, please return the charger to Verimark Highveld Mall. I have arranged for the Store to assist with your query.
Thank you for your feedback, this will be escalated to management to investigate.
Once again, please accept our sincerest apologies for the inconvenience - I truly hope that Verimark would be able to restore your trust in our brand, product and service.
Kind regards
The Verimark Team
Thank you for your taking time to inform us about your complaint on Facebook.
As per our telephonic conversation, please return the charger to Verimark Highveld Mall. I have arranged for the Store to assist with your query.
Thank you for your feedback, this will be escalated to management to investigate.
Once again, please accept our sincerest apologies for the inconvenience - I truly hope that Verimark would be able to restore your trust in our brand, product and service.
Kind regards
The Verimark Team
Best regards,
Verimark's reply16 Sept 2015, 15:44
Official
Hello telkom,
Thank you for your taking time to inform us about your complaint on Facebook.
As per our telephonic conversation, please return the charger to Verimark Highveld Mall. I have arranged for the Store to assist with your query.
Thank you for your feedback, this will be escalated to management to investigate.
Once again, please accept our sincerest apologies for the inconvenience - I truly hope that Verimark would be able to restore your trust in our brand, product and service.
Kind regards
The Verimark Team
Thank you for your taking time to inform us about your complaint on Facebook.
As per our telephonic conversation, please return the charger to Verimark Highveld Mall. I have arranged for the Store to assist with your query.
Thank you for your feedback, this will be escalated to management to investigate.
Once again, please accept our sincerest apologies for the inconvenience - I truly hope that Verimark would be able to restore your trust in our brand, product and service.
Kind regards
The Verimark Team
Best regards,