WK
Willie K
1 reviews | Active since Feb 2022
30 Jan 2026, 17:57
Order from verimark
The people at verimark are not helpfull at at all. If you send a e- mail you are send from this e-mail to that e-mail. Order was placed with them on 28 Januarie. They say they did not received payment. Send them the screenshot from banking app that payment was made but everytime a new exuse about finance dept. BAD SERVICE INDEED
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Verimark's replyOfficial
03 Feb 2026, 07:18Good day Willie,Thank you for your message and for bringing this to our attention.We want to confirm that we are currently assisting you with your order. Verimark processes online orders daily, and no order is processed or dispatched unless payment has been received and cleared.At this stage, the payment is not yet reflecting on our system, which is why the order has not been released. Our finance team is actively investigating the matter to determine whether there may be a delay or block from the bank’s side.Please be assured that this is not an excuse, but part of our standard verification process to protect both the customer and the company. Our team will be in contact with you shortly with feedback.We apologise for the inconvenience caused and appreciate your patience while we resolve this.Kind regards,
The Verimark Team
The Verimark Team
Best regards,
Verimark's reply03 Feb 2026, 07:18
Official
Good day Willie,Thank you for your message and for bringing this to our attention.We want to confirm that we are currently assisting you with your order. Verimark processes online orders daily, and no order is processed or dispatched unless payment has been received and cleared.At this stage, the payment is not yet reflecting on our system, which is why the order has not been released. Our finance team is actively investigating the matter to determine whether there may be a delay or block from the bank’s side.Please be assured that this is not an excuse, but part of our standard verification process to protect both the customer and the company. Our team will be in contact with you shortly with feedback.We apologise for the inconvenience caused and appreciate your patience while we resolve this.Kind regards,
The Verimark Team
The Verimark Team
Best regards,