No stock of parts. Bad product support

Very disappointed with the mop bucket set. Bought this in march 2025- my mop handle and disk broke into pieces about 3 weeks ago and to date I could not get stock of a new mop in Somerset West. I have enquired about stock twice now and each time that I go to the store to purchase the new parts, they were not available. This is totally unacceptable. I have been without a mop for 3 weeks and had to now go and purchase a new normal mop just to get the job done. After buying this product at expensive cost compared to a normal mop I now have to battle to find parts of something that should not have broke within the first year of use. I have to now buy this normal mop and then also go back whenever the Somerset West branch would have stock( which is unknown) and spend more money just because I now have the bucket and bought into the product from Verimark that is giving me more headaches than service. This is unacceptable. Do not sell something that you cannot support with good service. Totally infuriating.