IK
Ilze Kinnear-Porter

1 reviews | Active since Apr 2020

20 Apr 2021, 15:37

NO SPARE PARTS FORCING NEW PURCHASES

I have a wet / dry vacuum cleaner and despite due care, both the vacuum and the wet pipes have cracked, thus rendering not only them useless but the entire machine. After months of trying, I managed to procure new pipes from the Verimark in Cradlestone Mall, only to find that the pipes don't even fit my machine. I am now stuck with a machine that I cannot use, as spare parts are simply not made available. This is NOTHING but a PLOY on the part of Verimark to force people to buy a new machine as they cannot and do not and will not support older models. This is unacceptable behaviour towards consumers.

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Replies (2)
Verimark
Verimark's reply23 Apr 2021, 15:26
Official
Hi Ilze Kinnear-Porter
Can you  please  advise  , which  vacuum cleaner you have 
Can  you send us  the pictures  of the parts  that  you are  looking  for  on ***
Regards
Verimark team