LH
Lesley H

1 reviews | Active since Oct 2016

06 Jun 2018, 15:20

No Gaurentee..Messy Mopping

I recently (3 months ago) purchased the 2-1 floorwhiz mop, as i generally thought it would last a long time and at the same time i threw away my "old" mop...i used it and was all happy bought the correct cleaning products so that i could use this mop for a long time, to my surprise.. I have to mop so slow so that the cover does not come,the cover is stretched out and keeps falling off, so again back to my old ways I have to constantly put this "rag" back on because it just slips of- its basically worn out already- i am a big fan of this product and I'm considering buying another one but I am to scared that I will have to replace it again 3 months later- this is not helping me in anyway because it feels like I am doing it the same way as I previously did, bearing in mind that I have just renovated my home,I unfortunately cannot find my slip as I trusted that this would work for me---- NOT HAPPY AT ALLL..so do I go and waste money again, because they not cheap or should I just go back to using the OLD MOP...hope someone gets this and responds positively

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Replies (1)
Verimark
Verimark's reply07 Jun 2018, 12:42
Official

Dear Lesley Harris

Thank you for taking the time to raise your concern on Hellopeter

Our sincere apologies for the inconvenience caused,

As per our email correspondence, kindly take your faulty units to the verimark store near you, we will make arrangements with the store to have units sent to the verimark head office for a technical assessment and provide you with feedback

Kind regards

Verimark team