No Ethics

The 1 star is for the Sales because when they want to sell a product they are good. I bought a genesis iron had to get it exchanged within 6 days because it was leaking then had to send it for repairs twice and on the last occasion did not even get feedback when it was ready I had to go to the store to check. Sasha the manager and Abby the sales consultant were definitely of no help when I asked for the regional managers details I was told they cannot disclose those details. It's a sad situations when the products sold with guarantees fail and the team is so unhelpful. Absolutely disappointing service from Verimark Liberty mall