1 reviews | Active since Feb 2017

05 Jun 2018, 08:25

No customer support

I need brushes, for my Genesis. Needless to say arrogantly (bad attitude towards customers) the worker (Pontso) at Festival mall outlet what to sell me a whole motor. Or want me to book in my vacuum cleaner for repairs while I have identified the parts needed. Today I phoned the head office in Jhb to be informed that they don't sell parts for the vacuum cleaner, I must bring it in for repairs. What happened to support? Regards, David ********** 790

0
Replies (1)
Verimark
Verimark's reply05 Jun 2018, 15:43
Official

Dear Matthew David van Vuuren

Thank you for bringing this to our attention, our sincere apologies for any inconvenience caused. Kindly refer to our email correspondence for further assistance,

Kind regards

Verimark Team


Best regards,