No after sales service only inconvenience at a cost

<p>Talk about inconvenience.....</p> <p>I bought a Genesis Garment steamer from Verimark in Feb. The product quality for the water in and outlet is stupid and of weak quality. </p> <p> </p> <p>This is giving me issues and the adapter tore off and it's now only four months since I bought the product. I phoned the branch this morning where I bought the product only to inform me they will not replace it bit will send it away to head office, which could take up to 6 weeks. What am I suppose to do in the meantime with my ironing for six week? </p> <p> </p> <p>Another thing I have to drive there and back everytime it 100km each time and This is also at my cost! So not only am I inconvenienced but its costing me money as well.</p> <p>Very disappointed in the quality of the product as well as the non existing after sales service.</p> <p> </p> <p>For a company that markets themself as a innovative product offering at good quality you are misleading the public. </p>