No after sales service and bad attitude

In December I purchased a remote controlled toy car for my son. He tried playing with it the day it was purchased and it did not work properly so we packed it away until i got back to Durban. I didn't have a receipt so I was told by Game to obtain a bank statement showing when I had purchased it, which I did. On Sunday 1 February I returned to the store with the car and bank statement and was referred to the Verimark stand by the Game attendant. With a bad attitude the lady at the Verimark isle( whom I was told was the manager of the Verimark ) told me that there was nothing she can do because their products only carry a 14 day warrantee. She said I must take the broken car back and go call or email Verimark directly or go do what I want. Very rudely. This was in the presence of my little son. Thank you to the Game Store info desk attendant who saw my displeasure with Verimark and helped sort the issue directly with the Verimark store in Pavillion.