KK
Kopele K
1 reviews | Active since Jul 2023
18 Nov 2024, 10:18
My withdrawal
Verimark is still failing to transfer my provided money been struggling for a withdrawal since last yr June, almost 3 ,month later after submitting my paperwork work still nothing and after responding to my last hello Peter massage my money is still not paid. If Verimark has eaten my money they must just say so. My id ***.
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Replies (3)
Verimark's replyOfficial
18 Nov 2024, 10:46 Dear Wendy KopeleThank you for bringing this to our attention. We sincerely apologize for the delay you have experienced with your withdrawal.Please rest assured that your matter has been escalated to our HR department for urgent review and resolution. For any further inquiries or updates, kindly email *** or ***.We appreciate your patience and understanding as we work to resolve this issue.Best regards,
Verimark Team
Verimark Team
Verimark's reply18 Nov 2024, 10:46
Official
Dear Wendy KopeleThank you for bringing this to our attention. We sincerely apologize for the delay you have experienced with your withdrawal.Please rest assured that your matter has been escalated to our HR department for urgent review and resolution. For any further inquiries or updates, kindly email *** or ***.We appreciate your patience and understanding as we work to resolve this issue.Best regards,
Verimark Team
Verimark Team
KK
Kopele K's updateReviewer Update
18 Nov 2024, 16:45Tell the truth, they don't give no updates and I must be the one making follow up and I even doubt the money still exist, only thing is just protecting each other without a solution.
Just like the last email they promised to take it up with HR with no solution.
HR is asleep and has no intention of solving my problem. How many times must they refer to HR, only thing I want to see is my money, it's not like they will give feed back or resolve my withdrawal Quiery I can even send you proof to Wen I start chatting to Verimark, even one of the ladies who was assisting me no longer works for Verimark.
They never even reply to my emails or update me it's like they want me to beg before I receive my money. Yet Wen it was deducted every month they never forgot to debit my money, payment is the problem.
Just like the last email they promised to take it up with HR with no solution.
HR is asleep and has no intention of solving my problem. How many times must they refer to HR, only thing I want to see is my money, it's not like they will give feed back or resolve my withdrawal Quiery I can even send you proof to Wen I start chatting to Verimark, even one of the ladies who was assisting me no longer works for Verimark.
They never even reply to my emails or update me it's like they want me to beg before I receive my money. Yet Wen it was deducted every month they never forgot to debit my money, payment is the problem.
KK
Kopele K's update18 Nov 2024, 16:45
Reviewer Update
Tell the truth, they don't give no updates and I must be the one making follow up and I even doubt the money still exist, only thing is just protecting each other without a solution.
Just like the last email they promised to take it up with HR with no solution.
HR is asleep and has no intention of solving my problem. How many times must they refer to HR, only thing I want to see is my money, it's not like they will give feed back or resolve my withdrawal Quiery I can even send you proof to Wen I start chatting to Verimark, even one of the ladies who was assisting me no longer works for Verimark.
They never even reply to my emails or update me it's like they want me to beg before I receive my money. Yet Wen it was deducted every month they never forgot to debit my money, payment is the problem.
Just like the last email they promised to take it up with HR with no solution.
HR is asleep and has no intention of solving my problem. How many times must they refer to HR, only thing I want to see is my money, it's not like they will give feed back or resolve my withdrawal Quiery I can even send you proof to Wen I start chatting to Verimark, even one of the ladies who was assisting me no longer works for Verimark.
They never even reply to my emails or update me it's like they want me to beg before I receive my money. Yet Wen it was deducted every month they never forgot to debit my money, payment is the problem.
Verimark's replyOfficial
19 Nov 2024, 12:27Good day, Wendy, Please note that after submitting forms for your withdrawal it takes 8-12 weeks to process because they still need to send your funds for a tax directive to SARS. It has only been a month. We have sent a follow-up email to NGM to acquire the progress of the process. Please refer to our email correspondence and attached emails for follow-ups.
Verimark cannot access the funds because NMG manages everything.
regards
The Verimark team
Verimark cannot access the funds because NMG manages everything.
regards
The Verimark team
Verimark's reply19 Nov 2024, 12:27
Official
Good day, Wendy, Please note that after submitting forms for your withdrawal it takes 8-12 weeks to process because they still need to send your funds for a tax directive to SARS. It has only been a month. We have sent a follow-up email to NGM to acquire the progress of the process. Please refer to our email correspondence and attached emails for follow-ups.
Verimark cannot access the funds because NMG manages everything.
regards
The Verimark team
Verimark cannot access the funds because NMG manages everything.
regards
The Verimark team