HE
Harrie E
1 reviews | Active since Oct 2014
09 Jul 2015, 10:49
Market leaders in failed innovation: Genesis=BAD
\Improve your life with the very best health & beauty
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Verimark's replyOfficial
09 Jul 2015, 12:50Hello YoungRSA,
Thank you for raising your concern on Hellopeter.
The Genesis Minimax is a small & versatile Vac with suction power never seen before. The Genesis Minimax Vac has been designed to last many years, and comes with a two year quality guarantee against any manufacturing or material defects. Further to this, Verimark offers a 15 day Money back guarantee in the event that you are not completely satisfied with your purchase.
As per our telephonic discussion, your unit was purchased on 21st of May 2015. Your first contact with Verimark was in the week of the 29th of June 2015. This is six weeks after your purchase date and well outside the 15 day Money back guarantee. As with any appliance, cleaning and maintenance is required to ensure your appliance operates 100% efficiently. This will also assist in prolonging the longevity of your appliance.
We will unfortunately not be able to assist you with your request for a refund as there is no defect present on your unit and you are well outside the 15 day Money back guarantee.
Kind regards,
Verimark Team
Thank you for raising your concern on Hellopeter.
The Genesis Minimax is a small & versatile Vac with suction power never seen before. The Genesis Minimax Vac has been designed to last many years, and comes with a two year quality guarantee against any manufacturing or material defects. Further to this, Verimark offers a 15 day Money back guarantee in the event that you are not completely satisfied with your purchase.
As per our telephonic discussion, your unit was purchased on 21st of May 2015. Your first contact with Verimark was in the week of the 29th of June 2015. This is six weeks after your purchase date and well outside the 15 day Money back guarantee. As with any appliance, cleaning and maintenance is required to ensure your appliance operates 100% efficiently. This will also assist in prolonging the longevity of your appliance.
We will unfortunately not be able to assist you with your request for a refund as there is no defect present on your unit and you are well outside the 15 day Money back guarantee.
Kind regards,
Verimark Team
Verimark's reply09 Jul 2015, 12:50
Official
Hello YoungRSA,
Thank you for raising your concern on Hellopeter.
The Genesis Minimax is a small & versatile Vac with suction power never seen before. The Genesis Minimax Vac has been designed to last many years, and comes with a two year quality guarantee against any manufacturing or material defects. Further to this, Verimark offers a 15 day Money back guarantee in the event that you are not completely satisfied with your purchase.
As per our telephonic discussion, your unit was purchased on 21st of May 2015. Your first contact with Verimark was in the week of the 29th of June 2015. This is six weeks after your purchase date and well outside the 15 day Money back guarantee. As with any appliance, cleaning and maintenance is required to ensure your appliance operates 100% efficiently. This will also assist in prolonging the longevity of your appliance.
We will unfortunately not be able to assist you with your request for a refund as there is no defect present on your unit and you are well outside the 15 day Money back guarantee.
Kind regards,
Verimark Team
Thank you for raising your concern on Hellopeter.
The Genesis Minimax is a small & versatile Vac with suction power never seen before. The Genesis Minimax Vac has been designed to last many years, and comes with a two year quality guarantee against any manufacturing or material defects. Further to this, Verimark offers a 15 day Money back guarantee in the event that you are not completely satisfied with your purchase.
As per our telephonic discussion, your unit was purchased on 21st of May 2015. Your first contact with Verimark was in the week of the 29th of June 2015. This is six weeks after your purchase date and well outside the 15 day Money back guarantee. As with any appliance, cleaning and maintenance is required to ensure your appliance operates 100% efficiently. This will also assist in prolonging the longevity of your appliance.
We will unfortunately not be able to assist you with your request for a refund as there is no defect present on your unit and you are well outside the 15 day Money back guarantee.
Kind regards,
Verimark Team