KS
Kamohelo S
1 reviews | Active since Aug 2022
08 Sept 2023, 10:21
Ineffective producy
If I could give zero stars, I could. Your products are the worst and I wonder why they are still on the shelfs, worse you work with wholesalers that don't have any customer service. Bought the floorwhiz mop and it doesn't work. The spin part is just ineffective and I must be stuck with the product that doesn't do its job. I WANT MY MONEY and you can have your useless product back.
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Verimark's replyOfficial
08 Sept 2023, 10:49Good day KamoheloThank you for informing us of your disappointing experience with a recent purchase of one of our products, please accept our sincere apologies for the disappointment and inconvenience caused. Good quality and best value are a high priority and it is important to know when a purchase has fallen short of our high standards.
Please take the product to your nearest Verimark store for an assessment, and ask them to book it back to our Head Office so that we can ascertain what the problem is. Once we get the product back to our Head Office we can give you feedback regarding your query on this item. It would be easier if you could book it at a Verimark store, https://www.verimark.co.za/contact-us/store-locator/ You can click on this link to go directly to our store locator
Could you perhaps advise when you will be going to the store so I can have an idea of when to look out for your units?
We appreciate the trouble you caused in bringing this matter to our attention. Through your feedback, we are able to identify and rectify problems and we thank you for taking the time to give us your feedback. Please ask the store to mark it for the attention of our supervisor Patricia.
If you require further information do not hesitate to contact us directly
Kind regards
The Verimark team
Please take the product to your nearest Verimark store for an assessment, and ask them to book it back to our Head Office so that we can ascertain what the problem is. Once we get the product back to our Head Office we can give you feedback regarding your query on this item. It would be easier if you could book it at a Verimark store, https://www.verimark.co.za/contact-us/store-locator/ You can click on this link to go directly to our store locator
Could you perhaps advise when you will be going to the store so I can have an idea of when to look out for your units?
We appreciate the trouble you caused in bringing this matter to our attention. Through your feedback, we are able to identify and rectify problems and we thank you for taking the time to give us your feedback. Please ask the store to mark it for the attention of our supervisor Patricia.
If you require further information do not hesitate to contact us directly
Kind regards
The Verimark team
Verimark's reply08 Sept 2023, 10:49
Official
Good day KamoheloThank you for informing us of your disappointing experience with a recent purchase of one of our products, please accept our sincere apologies for the disappointment and inconvenience caused. Good quality and best value are a high priority and it is important to know when a purchase has fallen short of our high standards.
Please take the product to your nearest Verimark store for an assessment, and ask them to book it back to our Head Office so that we can ascertain what the problem is. Once we get the product back to our Head Office we can give you feedback regarding your query on this item. It would be easier if you could book it at a Verimark store, https://www.verimark.co.za/contact-us/store-locator/ You can click on this link to go directly to our store locator
Could you perhaps advise when you will be going to the store so I can have an idea of when to look out for your units?
We appreciate the trouble you caused in bringing this matter to our attention. Through your feedback, we are able to identify and rectify problems and we thank you for taking the time to give us your feedback. Please ask the store to mark it for the attention of our supervisor Patricia.
If you require further information do not hesitate to contact us directly
Kind regards
The Verimark team
Please take the product to your nearest Verimark store for an assessment, and ask them to book it back to our Head Office so that we can ascertain what the problem is. Once we get the product back to our Head Office we can give you feedback regarding your query on this item. It would be easier if you could book it at a Verimark store, https://www.verimark.co.za/contact-us/store-locator/ You can click on this link to go directly to our store locator
Could you perhaps advise when you will be going to the store so I can have an idea of when to look out for your units?
We appreciate the trouble you caused in bringing this matter to our attention. Through your feedback, we are able to identify and rectify problems and we thank you for taking the time to give us your feedback. Please ask the store to mark it for the attention of our supervisor Patricia.
If you require further information do not hesitate to contact us directly
Kind regards
The Verimark team