MM
Mamello M
1 reviews | Active since Jun 2025
02 Jun 2025, 23:14
I ordered A Floorwiz mop on the 28th May 2025 online, the payment went through and today is the 2nd of May and I have not received anything email confirmation or order number, I can’t even track my order!!!! I called customer support and they promised to
I ordered A Floorwiz mop on the 28th May 2025 online, the payment went through and today is the 2nd of May and I have not received anything email confirmation or order number, I can’t even track my order!!!! I called customer support and they promised to send the email as soon as the call ended but I still have not received anything. I have never ordered anything online before and not receive a confirmation email , this is very suspicious. Worst service ever
Helpful (0)
Replies (1)0
Replies (1)
Verimark's replyOfficial
03 Jun 2025, 07:32Dear Mamello,
Thank you for your message and for bringing this to our attention. We’re very sorry for the delay and the poor experience you’ve had.
We understand how frustrating it is not to receive a confirmation or tracking details. This is not the level of service we aim to provide.
Please email your full name, contact number, and proof of payment to *** so our sales team can check your order and assist you as soon as possible.
Once again, we apologise for the inconvenience caused.
Kind regards,
The Verimark team
The Verimark team
Verimark's reply03 Jun 2025, 07:32
Official
Dear Mamello,
Thank you for your message and for bringing this to our attention. We’re very sorry for the delay and the poor experience you’ve had.
We understand how frustrating it is not to receive a confirmation or tracking details. This is not the level of service we aim to provide.
Please email your full name, contact number, and proof of payment to *** so our sales team can check your order and assist you as soon as possible.
Once again, we apologise for the inconvenience caused.
Kind regards,
The Verimark team
The Verimark team