wC
willem C

1 reviews | Active since Dec 2012

01 Sept 2015, 20:49

HYDROVACK PLUS

we bought the smaller genesis and when this machine did not work after a lot of complains we decided to replace this with the bigger model hydrovac plus<br> it worked well but it keeps on giving problems, and then the roller did not turn<br> <br> after complaining we had to buy a no head, with no result<br> <br> now we complained every month and we believe the motor has not have the sucking power <br> <br> every time we complain we have to buy something new<br> <br> now tomorrow the guarantee expire and we are still not happy<br> <br> hopefully this will help

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Replies (1)
Verimark
Verimark's reply02 Sept 2015, 08:04
Official
Hello letref,

Thank you for taking the time to raise your concern on Hellopeter.

Our sincere apologies for the inconvenience caused with your Hydrovac Plus.

As per our telephonic conversation, we will be booking your unit in at the Demo Store at Head Office for an assessment.

We are looking forward to your visit.

For any further queries please do not hesitate to contact us on ***

Kind regards,
The Verimark Team

Best regards,