Hydrovac Extreme
<p>I have had some problems with my machine. After taking it to the Mall of the North branch they told me it needs a service. Got it back... still does not work but had to pay for the service.<br />Took it back again... Then they said the pump needs to be replaced. Replaced the pump paid for it got it back and problem still not fixed and now it spills water from the top of the machine, got it back in a worse condition.</p> <p> </p> <p>Can somebody please help to identify the problem. I keep on paying for what??? </p> <p> </p> <p>Also, terrible service at Mall of the North Branch, Polokwane, Limpop </p> <p> </p> <p>I will not advise anyone to purchase any products from Verimark.... Keeps on dissapointing... </p>
Good day,
Thank you for bringing your concern to our attention.
We sincerely apologize for the service received from our Polokwane store.
With regards to your Hydrovac Extreme, we will have to do an assessment to see exactly what the problem is. Unfortunately we could not track any of your details on our service history, if you could provide us with this it would be greatly appreciated.
Our call center will be in contact with you to make further arrangements.
Kind regards,
Verimark
Best regards,
Good day,
Thank you for bringing your concern to our attention.
We sincerely apologize for the service received from our Polokwane store.
With regards to your Hydrovac Extreme, we will have to do an assessment to see exactly what the problem is. Unfortunately we could not track any of your details on our service history, if you could provide us with this it would be greatly appreciated.
Our call center will be in contact with you to make further arrangements.
Kind regards,
Verimark
Best regards,