TE
TJ E
1 reviews | Active since Feb 2010
15 Nov 2020, 13:35
how do you damage customer goods ???
sent our gensis vacuum sealer for repairs. went to the store today to collect it. upon arriving at home, we are truely dissapointed in the poor state the returned our unit. it seems as if it has fallen off a truck somwhere. full of deep scratch marks and the paint on all 4 corners has rubbed off some how. also the quality of the repair that was done is also poor. it seens rather than a quick fix rather than a repair. really disappointed.
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Verimark's replyOfficial
16 Nov 2020, 11:01 Dear Tj
Thank you for bringing this to our attention, our sincere apologies for any inconvenience caused.
Please take the complete unit back to the store and they will book the unit in for repairs .
And we will revert back to you with feedback once unit is received.
Should you require any further assistance, please feel free to contact us directly on ***and one of our friendly consultants will be able to assist.
Kind regards,
Verimark Team
Thank you for bringing this to our attention, our sincere apologies for any inconvenience caused.
Please take the complete unit back to the store and they will book the unit in for repairs .
And we will revert back to you with feedback once unit is received.
Should you require any further assistance, please feel free to contact us directly on ***and one of our friendly consultants will be able to assist.
Kind regards,
Verimark Team
Best regards,
Verimark's reply16 Nov 2020, 11:01
Official
Dear Tj
Thank you for bringing this to our attention, our sincere apologies for any inconvenience caused.
Please take the complete unit back to the store and they will book the unit in for repairs .
And we will revert back to you with feedback once unit is received.
Should you require any further assistance, please feel free to contact us directly on ***and one of our friendly consultants will be able to assist.
Kind regards,
Verimark Team
Thank you for bringing this to our attention, our sincere apologies for any inconvenience caused.
Please take the complete unit back to the store and they will book the unit in for repairs .
And we will revert back to you with feedback once unit is received.
Should you require any further assistance, please feel free to contact us directly on ***and one of our friendly consultants will be able to assist.
Kind regards,
Verimark Team
Best regards,