Hausmeister Vacuum
<p>I bought a vacuum cleaner at about R5000+ in 2015. The machine stopped working and on taking it in to Verimark to have it fixed, I was quoted R2000.00 to have it fixed.</p> <p>After using the machine for less than 2 years I have to pay R2000.00 to have a VERY EXPENSIVE item fixed because (according to the technician), the motor has been damaged. It is a total ripp off and I would rather buy much cheaper vacuum cleaners that will last longer than 18months. </p> <p> </p> <p>This machine is no investment, it is a RIPP OFF! </p>
In response to my review. I need to mention that I received a call from Verimark within minutes of posting this comment. Although my opinion of the product is unchanged, I have to commend Verimark on their quick response. Thanks for getting back to me, because many companies dont even respond.
In response to my review. I need to mention that I received a call from Verimark within minutes of posting this comment. Although my opinion of the product is unchanged, I have to commend Verimark on their quick response. Thanks for getting back to me, because many companies dont even respond.
It is not often that I have to eat my words, but today I have to. Shortly after I have posted my comment I was phoned by Patricia from Verimark. She sorted everything out for me and I am getting my vacuum cleaner fixed. Verimark will do well to employ more people like Patricia who really takes pride in her work and the way she handles customer is exceptional. Thank you Patricia for everything that you have done and for taking the time to understand your customers. You are a valuable asset to Verimark and they should look after you well.
It is not often that I have to eat my words, but today I have to. Shortly after I have posted my comment I was phoned by Patricia from Verimark. She sorted everything out for me and I am getting my vacuum cleaner fixed. Verimark will do well to employ more people like Patricia who really takes pride in her work and the way she handles customer is exceptional. Thank you Patricia for everything that you have done and for taking the time to understand your customers. You are a valuable asset to Verimark and they should look after you well.
Dear Eldaline,
Thank you for bringing your concern to our attention.
We are very pleased that we were able to restore your faith in Verimark.
We look forward to seeing you in our stores again. Please feel free to contact us directly should you require any further assistance.
Kind regards,
Verimark
Dear Eldaline,
Thank you for bringing your concern to our attention.
We are very pleased that we were able to restore your faith in Verimark.
We look forward to seeing you in our stores again. Please feel free to contact us directly should you require any further assistance.
Kind regards,
Verimark