YS
Yvonne S
1 reviews | Active since Sept 2021
21 Dec 2021, 10:35
Gennissses vacuum
I went to verimark woodlands 2 weeks back to hand in the gennises rechargeable vacuum . Until now no feedback from verimark as the vacuum does not switch on after Charging. If i try to call the store there is no answer . I want a vacuum that is working or i want my money.
Helpful (0)
Replies (4)0
Replies (4)
Verimark's replyOfficial
21 Dec 2021, 10:39Verimark's reply21 Dec 2021, 10:39
Official
Verimark's replyOfficial
21 Dec 2021, 11:48Hi Yvonne
Your matter was escalated to the area manager, your Genesis cordless sweeper will be delivered back to our Verimark store in Woodlands tomorrow. We will contact you once received , please note that the area is experiencing network problems and their telephone lines are not working
We appreciate the trouble you went through to bring this matter to our attention. Through your feedback, we are able to identify and rectify problems and we thank you for taking the time to give us your feedback. Please ask the store to mark it for the attention of our supervisor Patricia.
If you require further information or assistance, please do not hesitate to contact us directly.
Kind regards
Verimark team
Your matter was escalated to the area manager, your Genesis cordless sweeper will be delivered back to our Verimark store in Woodlands tomorrow. We will contact you once received , please note that the area is experiencing network problems and their telephone lines are not working
We appreciate the trouble you went through to bring this matter to our attention. Through your feedback, we are able to identify and rectify problems and we thank you for taking the time to give us your feedback. Please ask the store to mark it for the attention of our supervisor Patricia.
If you require further information or assistance, please do not hesitate to contact us directly.
Kind regards
Verimark team
Verimark's reply21 Dec 2021, 11:48
Official
Hi Yvonne
Your matter was escalated to the area manager, your Genesis cordless sweeper will be delivered back to our Verimark store in Woodlands tomorrow. We will contact you once received , please note that the area is experiencing network problems and their telephone lines are not working
We appreciate the trouble you went through to bring this matter to our attention. Through your feedback, we are able to identify and rectify problems and we thank you for taking the time to give us your feedback. Please ask the store to mark it for the attention of our supervisor Patricia.
If you require further information or assistance, please do not hesitate to contact us directly.
Kind regards
Verimark team
Your matter was escalated to the area manager, your Genesis cordless sweeper will be delivered back to our Verimark store in Woodlands tomorrow. We will contact you once received , please note that the area is experiencing network problems and their telephone lines are not working
We appreciate the trouble you went through to bring this matter to our attention. Through your feedback, we are able to identify and rectify problems and we thank you for taking the time to give us your feedback. Please ask the store to mark it for the attention of our supervisor Patricia.
If you require further information or assistance, please do not hesitate to contact us directly.
Kind regards
Verimark team
YS
Yvonne S's updateReviewer Update
21 Dec 2021, 11:50Thank you i will be there 5:45 to pick it up.
What was wrong with it? And did they fix it properly?
What was wrong with it? And did they fix it properly?
YS
Yvonne S's update21 Dec 2021, 11:50
Reviewer Update
Thank you i will be there 5:45 to pick it up.
What was wrong with it? And did they fix it properly?
What was wrong with it? And did they fix it properly?
Verimark's replyOfficial
22 Dec 2021, 07:50Hi Yvonne
Your sweeper has been collected by our drivers and will be in the store today
Thank you
Your sweeper has been collected by our drivers and will be in the store today
Thank you
Verimark's reply22 Dec 2021, 07:50
Official
Hi Yvonne
Your sweeper has been collected by our drivers and will be in the store today
Thank you
Your sweeper has been collected by our drivers and will be in the store today
Thank you