1 reviews | Active since Jan 2015
Genisis Hydrovac Plus
I bought this product from Makro Strubens Valley on the 27 January 2015. Three months after that the vacuum cleaner is making noses. I took it back to Makro where the guy working at Verimark said it our fault because we didn't clean the filters properly. But just to mention that the filters is new and are cleaned every time we use it. So there we left with the machine again. Several weeks thereafter the same problem occurs and back to Makro again. Again they didn't want to sent it for repairs an insist again of its the filters not cleaned properly. Today this happen again, I feel that the service after buying things from Verimark is very very bad. Those interested in hearing the story please contact me.
Thank you for taking the time to raise your concern on Hellopeter.
Our sincere apologies for the inconvenience caused. We have tried to make contact with you on the telephone numbers supp**** but unfortunately could not reach you.
As per our email correspondence, kindly take your unit to Makro Strubensvalley. We will make arrangements with the store to have your unit sent to Verimark Head Office for a technical assessment and provide you with feedback.
Kind regards,
Verimark Team
Best regards,
Thank you for taking the time to raise your concern on Hellopeter.
Our sincere apologies for the inconvenience caused. We have tried to make contact with you on the telephone numbers supp**** but unfortunately could not reach you.
As per our email correspondence, kindly take your unit to Makro Strubensvalley. We will make arrangements with the store to have your unit sent to Verimark Head Office for a technical assessment and provide you with feedback.
Kind regards,
Verimark Team
Best regards,