HG
Hennie G
1 reviews | Active since Nov 2020
27 Feb 2022, 11:50
Genesis Vacuum cleaners - a half polished turd is still a turd. AVOID!!
If you have a life goal of owning a piece of junk that starts breaking and falling apart within a few months of fairly light use, then Genesis vacuum cleaners are definitely the vacuums for you to make that dream come true. Once it starts breaking you will realize the terrible quality cheap parts used to put these things together - even the wheels LITERALLY start coming off after a few uses! Using your money to pick up dog turds from your lawn would equate to money better spent than buying these things.
If this is not the experience you want, avoid Genesis vacuums like the plague. Don't say someone didn't tell you..
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Verimark's replyOfficial
28 Feb 2022, 08:24 Dear Hennie
Thank you for informing us of your disappointing experience with a recent purchase of our one of our products , please accept our sincere apologies for the disappointment and inconvenience caused. Good quality and best value are a high priority and it is important to know when a purchase has fallen short of our high standards.
Please take the product to your nearest Verimark store for an assessment, and ask them to book it back to our Head Office so that we can ascertain what the problem is. Once we get the product back to our Head Office we can give you feedback regarding your query on this item. It would be easier if you could book it in at a Verimark store
Could you perhaps advise when you will be going to the store so I can have an idea of when to look out for your units?
We appreciate the trouble you went to bring this matter to our attention. Through your feedback, we are able to identify and rectify problems and we thank you for taking the time to give us your feedback. Please ask the store to mark it for the customer care .
If you require further information or assistance, please do not hesitate to contact us directly.
Kind regards
Verimark team
Thank you for informing us of your disappointing experience with a recent purchase of our one of our products , please accept our sincere apologies for the disappointment and inconvenience caused. Good quality and best value are a high priority and it is important to know when a purchase has fallen short of our high standards.
Please take the product to your nearest Verimark store for an assessment, and ask them to book it back to our Head Office so that we can ascertain what the problem is. Once we get the product back to our Head Office we can give you feedback regarding your query on this item. It would be easier if you could book it in at a Verimark store
Could you perhaps advise when you will be going to the store so I can have an idea of when to look out for your units?
We appreciate the trouble you went to bring this matter to our attention. Through your feedback, we are able to identify and rectify problems and we thank you for taking the time to give us your feedback. Please ask the store to mark it for the customer care .
If you require further information or assistance, please do not hesitate to contact us directly.
Kind regards
Verimark team
Verimark's reply28 Feb 2022, 08:24
Official
Dear Hennie
Thank you for informing us of your disappointing experience with a recent purchase of our one of our products , please accept our sincere apologies for the disappointment and inconvenience caused. Good quality and best value are a high priority and it is important to know when a purchase has fallen short of our high standards.
Please take the product to your nearest Verimark store for an assessment, and ask them to book it back to our Head Office so that we can ascertain what the problem is. Once we get the product back to our Head Office we can give you feedback regarding your query on this item. It would be easier if you could book it in at a Verimark store
Could you perhaps advise when you will be going to the store so I can have an idea of when to look out for your units?
We appreciate the trouble you went to bring this matter to our attention. Through your feedback, we are able to identify and rectify problems and we thank you for taking the time to give us your feedback. Please ask the store to mark it for the customer care .
If you require further information or assistance, please do not hesitate to contact us directly.
Kind regards
Verimark team
Thank you for informing us of your disappointing experience with a recent purchase of our one of our products , please accept our sincere apologies for the disappointment and inconvenience caused. Good quality and best value are a high priority and it is important to know when a purchase has fallen short of our high standards.
Please take the product to your nearest Verimark store for an assessment, and ask them to book it back to our Head Office so that we can ascertain what the problem is. Once we get the product back to our Head Office we can give you feedback regarding your query on this item. It would be easier if you could book it in at a Verimark store
Could you perhaps advise when you will be going to the store so I can have an idea of when to look out for your units?
We appreciate the trouble you went to bring this matter to our attention. Through your feedback, we are able to identify and rectify problems and we thank you for taking the time to give us your feedback. Please ask the store to mark it for the customer care .
If you require further information or assistance, please do not hesitate to contact us directly.
Kind regards
Verimark team