BM
Bruce M

1 reviews | Active since Dec 2017

17 Dec 2017, 10:26

Genesis vacuum cleaner no longer a good product ----do not Buy

I Purchased a genesis hydro turbo vac about three years ago. It worke very well. Sbsequently I putchased another which lasted about six months. I assumed it was probably just bad batch and purchased annother onlyto fnd this one failed as well. The quality of manufacture appearsto ahve degraded to such an extent that thes ony last about 6 months. So if you want to buy a new vacumcleaner every six months buy one of these.

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Replies (1)
Verimark
Verimark's reply20 Dec 2017, 13:55
Official

Dear Bruce Muller

Thank you for taking the time to raise your concern on Hellopeter, our sincere apologies for the inconvenience.

As per our telephonic discussion, Could you kindly take these units into the store as we will have to send them to our Head Office for a technical assessment to determine exactly what the problems are?

Once this has been done we will give you feedback.

Kind regards,

Verimark Team