GENESIS STEAM IRON

I bought the Genesis steam iron June 2014 at Game Greenacres. Was promised that this iron is the best invention since sliced bread and should I experience any problems I could return for a full money back guarantee no questions asked.<br> About a week ago I noticed that the stainless steel plate does not warm up and<br> water keeps gushing out the front. <br> As I have paid almost R800.00 for the iron I didn't even let my **** use the iron, I did it myself.<br> Yesterday I took it back to Game and requested my 'money back\. I was told that they needed to send the iron in for repairs and would take anything between 14 and 21 days to repair. I asked how I was supposed to do my ironing in the mean time. The lady just shrugged her shoulders. After a heated discussion she agreed to replace the iron