1 reviews | Active since Mar 2017

01 Jul 2017, 13:58

Genesis Hydrovac - poor product - not a vacuum cleaner

<p>After purchasing this Hydrovac Plus in March 2017, we have had it sent in for warranty just 2 months after it was bought as its sucking power was getting weaker. After receiving our unit back "fixed" a month later only we are now facing the same problem again where the unit doesnt have any sucking power any more. Needless to say, I would say that this is a very poor product for which you pay a pretty penny, or that my unit wasnt repaired up to standards. I wouldnt advise anyone to purchasing the Hydrovac. It really is not worth the money spent. Rather go buy yourself a Hoover!</p>

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Replies (1)
Verimark
Verimark's reply04 Jul 2017, 09:22
Official

Dear Henk,

Thank you for bringing your concern to our attention.

As per our telephonic discussion, once the unit has been taken to our Verimark Direct store we will be able to assess the unit and advise from there.

We do apologize for any inconvenience caused.

Kind regards,

Verimark Team