PC
Paul C
1 reviews | Active since Sept 2017
16 Nov 2021, 11:21
Genesis Hydrovac - Inferior Product
I bought a Genesis Hydrovac cleaner from Game. Complete and utter *******. Poor quality materials, shoddy assembly Do not buy. Rather spend on a more reputable brand. 1 day after warranty expired the switch disintegrated. Tried to order switch, still waiting to hear from Verimark since March 2020. Should have known better.
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Verimark's replyOfficial
16 Nov 2021, 12:47 Dear PaulThank you for informing us of your disappointing experience regarding one of our product
Please accept our sincere apologies for the disappointment and inconvenience caused
Please note that we have tried to call you on the mobile numbers provided but couldn't reach you
Should you require any further assistance, please contact our Customer Care Department on ***and one of our friendly consultants will be able to assist.
Kind Regards
Verimark Team
Please accept our sincere apologies for the disappointment and inconvenience caused
Please note that we have tried to call you on the mobile numbers provided but couldn't reach you
Should you require any further assistance, please contact our Customer Care Department on ***and one of our friendly consultants will be able to assist.
Kind Regards
Verimark Team
Verimark's reply16 Nov 2021, 12:47
Official
Dear PaulThank you for informing us of your disappointing experience regarding one of our product
Please accept our sincere apologies for the disappointment and inconvenience caused
Please note that we have tried to call you on the mobile numbers provided but couldn't reach you
Should you require any further assistance, please contact our Customer Care Department on ***and one of our friendly consultants will be able to assist.
Kind Regards
Verimark Team
Please accept our sincere apologies for the disappointment and inconvenience caused
Please note that we have tried to call you on the mobile numbers provided but couldn't reach you
Should you require any further assistance, please contact our Customer Care Department on ***and one of our friendly consultants will be able to assist.
Kind Regards
Verimark Team