MZ
Michelle Z
1 reviews | Active since Aug 2012
16 Sept 2019, 14:32
Genesis Hydrovac Extreme
Extremely upset, waiting for parts. Had problems with having to replace minor parts right from after the second use of the machine. Parts I refer to are the attachments! have had to replace actual hoses x2 and I had had to replace the pipe from machine to carpet cleaning outlet 4x!!!!! this is not on and no one has stock of the little rubbers which place such a huge part. Will never recommend this machine, total waste of time
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Replies (1)Verimark's replyOfficial
16 Sept 2019, 15:28Dear Michelle
Thank you for taking the time to raise your concern
Our sincere apologies for the inconvenience caused in this regard.
This response serves as confirmation that your query has been received. It has been tasked to the relevant division to follow up and assist.
Kind Regards
Verimark team
Thank you for taking the time to raise your concern
Our sincere apologies for the inconvenience caused in this regard.
This response serves as confirmation that your query has been received. It has been tasked to the relevant division to follow up and assist.
Kind Regards
Verimark team
Verimark's reply16 Sept 2019, 15:28
Official
Dear Michelle
Thank you for taking the time to raise your concern
Our sincere apologies for the inconvenience caused in this regard.
This response serves as confirmation that your query has been received. It has been tasked to the relevant division to follow up and assist.
Kind Regards
Verimark team
Thank you for taking the time to raise your concern
Our sincere apologies for the inconvenience caused in this regard.
This response serves as confirmation that your query has been received. It has been tasked to the relevant division to follow up and assist.
Kind Regards
Verimark team
