PH
Preesha H

1 reviews | Active since Mar 2018

27 Mar 2018, 09:32

Genesis Hydrovac

I purchased a Genesis Hydro Vac a few years ago, recently the machine has been leaking when the water function is operational. I took the machine back to Makro as it was still under warranty, this was on the 7th February 2018. Around the 3rd March 2018, I received notification that the unit was fixed and ready for collection which I did. When we used the machine after it was returned from repairs the problem was worst then when we sent it in. Shocked that the product goes in for 6 to 8 weeks and comes back like it was never fixed.

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Replies (1)
Verimark
Verimark's reply27 Mar 2018, 12:57
Official

Dear Preesha Harilall


Thank you for taking the time to raise your concern on Hellopeter

Our sincere apologies for any inconvenience caused.

Kindly refer to our email correspondence for further assistance,

Kind regards

Verimark Team