gg
gas.nemo gas.nemo
1 reviews | Active since Mar 2017
18 Jul 2025, 19:23
Genesis Cyclovac -WORST PRODUCT EVER AND A WASTE OF MONEY!!!!
I bought the Genesis Cyclovac at Game George from a Verimark sales rep. WORST PRODUCT EVER AND A WASTE OF MONEY !!!! First time using it, not even 10min of vacuuming and it cuts out. Let it cool down and try it again. Not even 5min before it cuts out again and suction is extremely poor.
Took it back to Oudtshoorn Verimark and the lady said she can not help me because it's not the same Verimark ( First time of hearing that as all Verimark stores are linked and sell the same ****)
They're pushing for time and then your 7 day money back guarantee go by.
I WANT MY MONEY BACK OR A BETTER VACUUM CLEANER!!!!!
Very disappointed in this product......
Helpful (0)
Replies (8)0
Replies (8)
Verimark's replyOfficial
21 Jul 2025, 07:27Dear Andre,
Thank you for your feedback, and we’re very sorry to hear about your experience.
We understand your frustration and would like to assist you. Kindly email us at *** with your proof of purchase and contact details, so we can look into this matter and help resolve it as soon as possible.
Kind regards,
The Verimark Team
The Verimark Team
Verimark's reply21 Jul 2025, 07:27
Official
Dear Andre,
Thank you for your feedback, and we’re very sorry to hear about your experience.
We understand your frustration and would like to assist you. Kindly email us at *** with your proof of purchase and contact details, so we can look into this matter and help resolve it as soon as possible.
Kind regards,
The Verimark Team
The Verimark Team
gg
gas.nemo gas.nemo's updateReviewer Update
22 Jul 2025, 12:10Good morning Verimark Team
I cannot see your email address where the proof of payment must be sent to.
Could you please send me the contact details to ***
Kind regards
Andre
I cannot see your email address where the proof of payment must be sent to.
Could you please send me the contact details to ***
Kind regards
Andre
gg
gas.nemo gas.nemo's update22 Jul 2025, 12:10
Reviewer Update
Good morning Verimark Team
I cannot see your email address where the proof of payment must be sent to.
Could you please send me the contact details to ***
Kind regards
Andre
I cannot see your email address where the proof of payment must be sent to.
Could you please send me the contact details to ***
Kind regards
Andre
Verimark's replyOfficial
22 Jul 2025, 12:39No problem email send.
Verimark's reply22 Jul 2025, 12:39
Official
No problem email send.
Verimark's replyOfficial
22 Jul 2025, 12:45Hi Andre
Email address provided is not going through.
Email address provided is not going through.
Verimark's reply22 Jul 2025, 12:45
Official
Hi Andre
Email address provided is not going through.
Email address provided is not going through.
gg
gas.nemo gas.nemo's updateReviewer Update
23 Jul 2025, 08:26Hi, I'm still waiting on a email address or a email. I've sent you private messages with 2 emails and a contact number but still no response??
gg
gas.nemo gas.nemo's update23 Jul 2025, 08:26
Reviewer Update
Hi, I'm still waiting on a email address or a email. I've sent you private messages with 2 emails and a contact number but still no response??
Verimark's replyOfficial
23 Jul 2025, 13:23Hi
Please refer to our what's-app correspondence
Thank you
Please refer to our what's-app correspondence
Thank you
Verimark's reply23 Jul 2025, 13:23
Official
Hi
Please refer to our what's-app correspondence
Thank you
Please refer to our what's-app correspondence
Thank you
gg
gas.nemo gas.nemo's updateReviewer Update
23 Jul 2025, 13:30Hi, I've received the WhatsApp and rep**** to it and sent a mail with the documents and photos
gg
gas.nemo gas.nemo's update23 Jul 2025, 13:30
Reviewer Update
Hi, I've received the WhatsApp and rep**** to it and sent a mail with the documents and photos
Verimark's replyOfficial
19 Nov 2025, 15:33We are happy that your matter has been resolved.
Please feel free to contact us directly should you require any further assistance.
Kind regards,
Verimark Team
Verimark's reply19 Nov 2025, 15:33
Official
We are happy that your matter has been resolved.
Please feel free to contact us directly should you require any further assistance.
Kind regards,
Verimark Team