Genesis Advanced Steam Iron

I bought a Genesis iron for R749 last year. The iron had a 1 year guarantee, however it stopped working while it was within the guarantee period. I took it back where i bought it and i was never provided with the option for an exchange of a new iron. They told me that they can only fix the iron for me. I gave it back to them for repairs. I went to collect it only to find out, after a few days of using it, that water started gushing out of the iron and it was not heating up. The very same problem it had. I took back again and explain the problem. I was told that i can't be provided with a new iron. When I took it back for the 2nd time it was left with a few days before the guarantee expire. I was told that if the same problem persist then i will have to pay for it myself. I am so disappointed that one should buy an iron for almost R800 which only last for only a year. I feel that Brands are misleading people to buy their products whereas they know that their products don't really worth the price tag. It is not the first time people complaint about genesis iron, i was shocked when i saw some of the comments people posted on the Internet. I'm really disappointed by your product.