vR
vanessa R
1 reviews | Active since Feb 2012
01 Mar 2015, 13:28
FLUFFER DOESNT WORK
<br> Hi<br> <br> I got a fluffer as gift as we have a sheep dog and the product has a pic of sheep dog claiming it takes hair off you clothes<br> As I don't have a slip as it was a gift - they will not refund me or let me take something else<br> She said I must contact Isaac but he never answers his phone - the shop assistant also tried<br> She said anyway they were giving them recently away for free - well I wonder why - it is because they don't work???
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Verimark's replyOfficial
04 Mar 2015, 07:21Hello MRS ROUT,
Thank you for taking the time to bring your concern to our attention.
The Fluffwiz is a great product when used correctly. We have at no point in time given these products away for free. The Fluffwiz strip is one directional and should only be used in one direction. When used is the opposite direction it will not work.
As per our telephonic conversation, we will unfortunately not be able to exchange or refund this product without the proof of purchase from Verimark.
Thank you,
Verimark Team
Thank you for taking the time to bring your concern to our attention.
The Fluffwiz is a great product when used correctly. We have at no point in time given these products away for free. The Fluffwiz strip is one directional and should only be used in one direction. When used is the opposite direction it will not work.
As per our telephonic conversation, we will unfortunately not be able to exchange or refund this product without the proof of purchase from Verimark.
Thank you,
Verimark Team
Best regards,
Verimark's reply04 Mar 2015, 07:21
Official
Hello MRS ROUT,
Thank you for taking the time to bring your concern to our attention.
The Fluffwiz is a great product when used correctly. We have at no point in time given these products away for free. The Fluffwiz strip is one directional and should only be used in one direction. When used is the opposite direction it will not work.
As per our telephonic conversation, we will unfortunately not be able to exchange or refund this product without the proof of purchase from Verimark.
Thank you,
Verimark Team
Thank you for taking the time to bring your concern to our attention.
The Fluffwiz is a great product when used correctly. We have at no point in time given these products away for free. The Fluffwiz strip is one directional and should only be used in one direction. When used is the opposite direction it will not work.
As per our telephonic conversation, we will unfortunately not be able to exchange or refund this product without the proof of purchase from Verimark.
Thank you,
Verimark Team
Best regards,