GL
Garreth L
1 reviews | Active since May 2012
22 Mar 2015, 13:12
Florrwiz
Recently we purchased a Floorwiz Mop which worked fine until it bottom part started giving problems. We thought by buying a replacement for the bottom it would solve the problem.<br> <br> But to our surprise now its even worse than the one we bought originally.<br> <br> Is this the kind of products you sell your customers?<br> I felt this would be the appropriate place to let you guys know about the bad service and product you are selling.<br> <br> When trying to call your call centre I did not get any response at all. Phone just rings.<br> <br> You have good Ads. Make sure your products are even better than your adverts!!!<br>
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Replies (1)Verimark's replyOfficial
23 Mar 2015, 08:53Hello lombardgareth,
Thank you for taking the time to raise your concern on Hellopeter.
As per our correspondence, please feel free to take your Floorwiz Butterfly Mop to your closest Verimark Direct outlet. The store will gladly assess the unit and will exchange should there be any defect present on the unit.
The Floorwiz Butterfly Mop is still South Africa's most preferred mop and we would like you to enjoy the use thereof fully.
Kind regards,
Verimark Team
Thank you for taking the time to raise your concern on Hellopeter.
As per our correspondence, please feel free to take your Floorwiz Butterfly Mop to your closest Verimark Direct outlet. The store will gladly assess the unit and will exchange should there be any defect present on the unit.
The Floorwiz Butterfly Mop is still South Africa's most preferred mop and we would like you to enjoy the use thereof fully.
Kind regards,
Verimark Team
Best regards,
Verimark's reply23 Mar 2015, 08:53
Official
Hello lombardgareth,
Thank you for taking the time to raise your concern on Hellopeter.
As per our correspondence, please feel free to take your Floorwiz Butterfly Mop to your closest Verimark Direct outlet. The store will gladly assess the unit and will exchange should there be any defect present on the unit.
The Floorwiz Butterfly Mop is still South Africa's most preferred mop and we would like you to enjoy the use thereof fully.
Kind regards,
Verimark Team
Thank you for taking the time to raise your concern on Hellopeter.
As per our correspondence, please feel free to take your Floorwiz Butterfly Mop to your closest Verimark Direct outlet. The store will gladly assess the unit and will exchange should there be any defect present on the unit.
The Floorwiz Butterfly Mop is still South Africa's most preferred mop and we would like you to enjoy the use thereof fully.
Kind regards,
Verimark Team
Best regards,
