1 reviews | Active since Sept 2019
Floorwiz spin supreme not working
I have purchased floorwiz spin supreme for 799 + -last year in makro Wonderboom and 9 months back mop and bucket started to give me problems I travelled at all stores at Pretoria that are having verimack and they told me that they discontinued the floorwiz that I purchased they have the new 1 now I am stuck with bucket n mop that are not working that I purchased so expensive and they telling me to buy another one I can buy 2 floorwiz cause it’s expensive value for money I also went to wonderpack store I’ve been assisted by a store manager she told me the is nothing they can do ,if ever I knew I could have purchased something similar but cheaper I am really disappointed by verimack and I purchased lot of stuff there now I am starting to doubt everything I bought there u can’t accept to purchase ur products and now u want to tell me the is nothing you can do really
We sincerely apologize for the inconvenience you've experienced with your Floorwiz Spin Supreme product. We understand how frustrating it can be when a product doesn't meet expectations, and we are committed to assisting you in resolving this matter.To help us better understand the issue and assist in getting the appropriate parts, we kindly request that you send us pictures of the broken or malfunctioning parts. This will allow us to work on sourcing the necessary stock for you.Once we have received the images and identified the required parts, we will ensure that the stock is allocated to our Verimark store in Wonderpark for your convenience, where you will be able to purchase them.Please send the pictures via WhatsApp to *** or email them to ***. We truly appreciate your understanding and patience as we work to resolve this issue for you.Thank you for being a valued Verimark customer, and we look forward to assisting you further.Kind regards,
The Verimark Team
We sincerely apologize for the inconvenience you've experienced with your Floorwiz Spin Supreme product. We understand how frustrating it can be when a product doesn't meet expectations, and we are committed to assisting you in resolving this matter.To help us better understand the issue and assist in getting the appropriate parts, we kindly request that you send us pictures of the broken or malfunctioning parts. This will allow us to work on sourcing the necessary stock for you.Once we have received the images and identified the required parts, we will ensure that the stock is allocated to our Verimark store in Wonderpark for your convenience, where you will be able to purchase them.Please send the pictures via WhatsApp to *** or email them to ***. We truly appreciate your understanding and patience as we work to resolve this issue for you.Thank you for being a valued Verimark customer, and we look forward to assisting you further.Kind regards,
The Verimark Team