Faulty Iron/Vacuum cleaner

I purchased a Verimark steam iron a few months ago and the iron was working fine until last week. The iron body started over-heating and as a result this has rendered the iron useless. For an iron that is supposed to be a superior product, this is unacceptable. <br> I also purchased a vacuum cleaner from Verimark last year, however the closing mechasim is malfunctioning. The product was sent for repairs previously, however the same problem has reoccured. As a loyal Verimark customer for several years, having purchased numerous products, I have to admit my disapointment in these two products. I have purchased these products from Hypermarket in Woodmead, however with the onerous processes in place at the store, I hope my issues can be solved efficientlyby Verimark, and restore my faith in Verimark products.<br>