TN
Tshepo N
1 reviews | Active since Jul 2018
18 Jun 2023, 23:53
FAULTY CORDLESS VACUUM
I bought the Genesis cordless vacuum at Hirsch's Umhlanga and will be returning it for the third time tomorrow since its faulty again. I was informed by the store on both occasions of returning it to them that Verimark has opted to repair my vacuum instead of giving me a new one or refunding me . I will be returning it for the third time now. What I now want is just my refund .
Helpful (0)
Replies (2)0
Replies (2)
Verimark's replyOfficial
19 Jun 2023, 08:30Best regards,
Verimark's reply19 Jun 2023, 08:30
Official
Best regards,
Verimark's replyOfficial
20 Jun 2023, 06:53Dear Tshepo
Thank you for bringing your concern to our attention.
Please accept our sincerest apologies for the inconvenience caused.
We are happy that your matter has been resolved.
Please feel free to contact us directly should you require any further assistance.
Kind regards,
Verimark Team
Thank you for bringing your concern to our attention.
Please accept our sincerest apologies for the inconvenience caused.
We are happy that your matter has been resolved.
Please feel free to contact us directly should you require any further assistance.
Kind regards,
Verimark Team
Best regards,
Verimark's reply20 Jun 2023, 06:53
Official
Dear Tshepo
Thank you for bringing your concern to our attention.
Please accept our sincerest apologies for the inconvenience caused.
We are happy that your matter has been resolved.
Please feel free to contact us directly should you require any further assistance.
Kind regards,
Verimark Team
Thank you for bringing your concern to our attention.
Please accept our sincerest apologies for the inconvenience caused.
We are happy that your matter has been resolved.
Please feel free to contact us directly should you require any further assistance.
Kind regards,
Verimark Team
Best regards,