False advertising

Hi I saw the add yesterday on Facebook and thought this would make a great Christmas present for my son and son in law, checked the shipping costs and it was R70 so thought that is not worth it so used the check stock link and saw Cresta had stock so asked my daughter to go get them for me. I sent her the link to you add and the stock snap shots , once she got there’ she was charged R150 she paid and then called me saying it was an online special only which I went back into your site and no mention of it being an online special, my wife then check and confirmed , she now sent me a screenshot showing it has been changed to online only, my question is and I mentioned it to your lady at head office that deals with customers complaints why would you have a check stoke item at a store near you if it was online only, she said she would check with marketing and get back to me and I’m still waiting, I can’t believe you would not want someone that is willing to go to your store and might even buy other products but punish them by changing more when we saw the adverti*****t. I hope this helps,

Hi I will send the screenshots etc the reason for going on hello Peter is I tried to get hold of your company yesterday, numbers are missing so can’t get through, tried sending message on Facebook messenger and says not delivered and when I got through on a number your Cresta lady gave us I did not get feedback as promised.