rN
ravendran N

1 reviews | Active since Jul 2015

12 Nov 2015, 18:25

**** products sold to customer

I have purchased a set of pots and pans from your verimark store in game to which at the time was told to us come with a 10 year garentee I am very disgusted with this product as within two years this product have picked up rust and started to cracking at the lid handle. I am absolutely upset with the pros and con of verimark people waisting our valued time

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Replies (1)
Verimark
Verimark's reply15 Nov 2015, 15:18
Official
Hello roland1206,

Thank you for taking the time to bring this to our attention.

The Bauer range has a three tier guarantee, Lifetime guarantee never to warp, buckle or bend. Two year guarantee that the coating will not bubble, chip or peel off under normal usage conditions.Our guarantee that should your cookware require re-coating, Verimark will offer this service at a nominal fee per unit, to ensure your Bauer gives you a lifetime of cooking bliss.

As per our telephonic discussion please take the Units to our Verimark Direct store in Pavillion to be booked in for an assessment.

Kind regards
The Verimark Team