1 reviews | Active since Apr 2025
Extremely frustated with Hydrovac
It is less then two years since I purchased the Genesis Extreme Hydrovac from Makro on 6 November 2023 Invoice number 702 I clean my own home, and bought it to make my cleaning easier as I got older. A few months after using it, the problems started. I have taken it back to Makro three times already. The spray mechanism was not working properly. It was fixed at no cost but a small tube leading from the soap container to the top of the machine was replaces at a cost of over R400 ref ***-AS-Q. The parts of the machine are not under guarantee. The frustrating part is that the spray mechanism is not working again. I cannot get a refund under the Consumer Protection Act as the time elapsed is more than six months. I do not want this machine anymore. I can't keep taking it back for repairs. I have realised that using a broom and mop is easier. The latter takes less time to clean than the parts of the Genesis Extreme Hydrovac.
The Verimark Team
The Verimark Team
