Don't touch them with 10 foot pole.
Verimark@festival mall. please don't buy from them. 5/11/2023 we bought 1 mega steam iron . on the 0/03/2024 we took it back under warranty as it no longer worked . today we were informed that it will take an additional 30 days until they will have answers for us. Shoprite sells the same iron, I would have been reimbursed if I had bought the same iron from them. please stay away form this place.
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Replies (3)
Verimark's replyOfficial
28 Mar 2024, 13:10Hi, W Barnard,
Thank you for letting us know about your disappointing experience regarding our products We sincerely apologize for any inconvenience caused. Providing good quality and value is of utmost importance to us, and we regret when our service doesn't meet those standards.
We're pleased to inform you that the Genesis Mega steam iron has been repaired and is ready for collection. You can visit at your convenience to collect the unit. Rebecca and Thabang from our Verimark team will be available to assist you.
Best regards,
Patricia
Thank you for letting us know about your disappointing experience regarding our products We sincerely apologize for any inconvenience caused. Providing good quality and value is of utmost importance to us, and we regret when our service doesn't meet those standards.
We're pleased to inform you that the Genesis Mega steam iron has been repaired and is ready for collection. You can visit at your convenience to collect the unit. Rebecca and Thabang from our Verimark team will be available to assist you.
Best regards,
Patricia
Verimark's reply28 Mar 2024, 13:10
Official
Hi, W Barnard,
Thank you for letting us know about your disappointing experience regarding our products We sincerely apologize for any inconvenience caused. Providing good quality and value is of utmost importance to us, and we regret when our service doesn't meet those standards.
We're pleased to inform you that the Genesis Mega steam iron has been repaired and is ready for collection. You can visit at your convenience to collect the unit. Rebecca and Thabang from our Verimark team will be available to assist you.
Best regards,
Patricia
Thank you for letting us know about your disappointing experience regarding our products We sincerely apologize for any inconvenience caused. Providing good quality and value is of utmost importance to us, and we regret when our service doesn't meet those standards.
We're pleased to inform you that the Genesis Mega steam iron has been repaired and is ready for collection. You can visit at your convenience to collect the unit. Rebecca and Thabang from our Verimark team will be available to assist you.
Best regards,
Patricia
's updateReviewer Update
28 Mar 2024, 13:35Why does it take a bad review to get supported by your company?
's update28 Mar 2024, 13:35
Reviewer Update
Why does it take a bad review to get supported by your company?
Verimark's replyOfficial
28 Mar 2024, 13:38Hi
Thank you for your reply
Please note that the store has tried to contact you yesterday and were unable to reach you
Regards
Patricia
Thank you for your reply
Please note that the store has tried to contact you yesterday and were unable to reach you
Regards
Patricia
Verimark's reply28 Mar 2024, 13:38
Official
Hi
Thank you for your reply
Please note that the store has tried to contact you yesterday and were unable to reach you
Regards
Patricia
Thank you for your reply
Please note that the store has tried to contact you yesterday and were unable to reach you
Regards
Patricia